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• Setting Goals and Quality guarantees per position of each of the 10  main functions of each of your collaborators according to their value offer in the market and the guarantees that your company is offering to the client.

• Measurement, comparison and increase in goals by position, by person, by department, by age, by sex, by schooling, by period, by business unit and by position.

• Registration of complaints, their resolutions, responsible parties and response time in quality matters.